Vouched App, Inc. (d/b/a Candor) · Effective June 13, 2026
A quick word on what makes Candor different.
On Candor, other people can write “vouches” about you and can “nominate” you to be introduced to someone else. This means some information about you may be provided by other users — not only by you. Section 4 explains how we handle information that one person submits about another, including how you can review and request removal of information others have shared about you.
Candor is a trust-first social connection app operated by Vouched App, Inc. (“Candor,” “we,” “us,” or “our”). Candor helps people connect for friendship, dating, and introductions on the basis of real names, character vouches from people who know them, and a personality-archetype system. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. It applies to the Candor mobile app and candortheapp.com (together, the “Service”).
1. Eligibility and age (18+)
Candor is intended only for adults. You must be at least 18 years old to create an account or use the Service. We ask for your date of birth at sign-up to confirm eligibility and do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it. If you believe a minor has provided us information, contact us at privacy@candortheapp.com.
2. Information we collect
2.1 Information you provide directly
Account and identity: your real name, email address, and date of birth (used to confirm you are 18+).
Profile information: photos, bio, the city or general area you enter, interests, and the connection intents you choose (friendship, dating, and/or being a connector).
Personality / archetype data: your answers to our archetype questionnaires and the archetype results derived from them. See Section 3 for important context.
Vouches and nominations you create: the character vouches you write about other people, the traits you attribute to them, and the introductions you propose. This is information about other people that you choose to share — see Section 4.
Content and communications: posts, comments, messages and direct messages, chat-room activity, calendar and event entries, and anything else you submit through the Service.
Support and correspondence: information you provide when you contact us, respond to surveys, or report another user.
2.2 Information collected automatically
Usage data: how you interact with the Service — screens viewed, features used, actions taken, and timestamps.
Device and technical data: device type, operating system, and app version. We do not bundle third-party analytics or behavioral-tracking software in the app.
Location — the city you enter, no device GPS: Candor uses only the general location (such as a city) that you type into your profile to power discovery and nearby connections. We do not collect precise GPS location and do not access your device’s location services. The app does not include a geolocation component and requests no location permission.
No third-party analytics or diagnostics. Candor does not include any third-party analytics or crash-reporting software (such as Google Analytics, Firebase, Mixpanel, Amplitude, Segment, Sentry, or Crashlytics). The only external service that receives your information in the ordinary course of operating the app is our cloud backend provider, which hosts our database, authentication, and file storage (see Section 6).
2.3 Information from others about you
Because vouching and nominating are core to Candor, other users may submit information about you — for example, a vouch describing your character, or a nomination proposing to introduce you to someone. In some cases, a person may be nominated or referred before they have created an account. Section 4 describes how we handle this category of information.
3. Personality / archetype data — important context
Candor’s archetype system is a personality and connection framework designed for social matching and self-reflection. It is not a psychological, psychiatric, or clinical assessment, is not a medical or mental-health diagnosis, and should not be relied upon as professional advice of any kind. Your archetype answers and results are used to personalize your experience, inform compatibility and discovery, and present reflective content.
We treat your archetype questionnaire answers and dating/connection intent with heightened care. You can edit your intents in settings, retake questionnaires, and delete your account (which removes this data — see Section 8).
4. Information about other people (vouches, nominations, and non-users)
4.1 When you submit information about someone else
When you write a vouch about another person, nominate someone, or otherwise share information about a third party, you represent that you have a good-faith basis to share that information and that it is truthful and not intended to harass, defame, or harm. You are responsible for the information you submit about others. Our Terms of Service set out these obligations in detail.
4.2 Information about people who are not yet users
A nomination or referral may name a person who has not joined Candor. If you are named by another user and are not a member, we use that information only to facilitate the introduction or invitation that the submitting user initiated, and to let you exercise the rights described below. We do not build advertising profiles of non-users.
4.3 Your rights over information others share about you
If you are the subject of a vouch, nomination, or other content another user submitted about you, you can:
Review information others have shared about you that appears on your profile or is associated with your account;
Decline a nomination, which removes it from the relevant views;
Report content about you that is false, harassing, or otherwise violates our policies.
5. How we use your information
Provide, operate, and maintain the Service, including profiles, vouches, nominations, discovery, messaging, and connections;
Personalize your experience and power compatibility, archetype results, and discovery;
Facilitate introductions and connections you or others initiate;
Maintain safety and integrity — detect, investigate, and prevent fraud, abuse, harassment, and violations of our Terms, including reviewing reports;
Communicate with you about the Service, including notices, security alerts, and support;
Improve and develop the Service, including understanding usage; and
Comply with law and enforce our agreements.
During the beta, the marketplace uses non-monetary credits; see the Terms of Service.
6. How we share your information
We do not sell your personal information for money. We share information only as described here:
With other users, by design: your profile, real name, archetype (per your settings), posts, vouches, and similar content are visible to others according to your visibility settings (community vs. private) and the connection model.
Service providers: vendors who host and operate the Service on our behalf under contract. Currently these are: our cloud backend provider, which hosts the database, user authentication, and uploaded files (Supabase); our waitlist and email-newsletter provider (Beehiiv); our inbound email-forwarding provider (ImprovMX); our e-signature provider for the beta non-disclosure agreement (DocuSign); and our landing-page hosting provider (Netlify).
Safety and legal: we may disclose information to respond to legal process, enforce our Terms, protect the rights, safety, and property of Candor, our users, or the public, and investigate suspected violations or harm.
Business transfers: if Candor is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.
7. Visibility and your choices
Profile visibility: you can set your profile to community (discoverable by members) or private (findable only as a limited, locked stub until you approve a follow request). Private profiles are not shown in discovery or search results to people you have not approved.
Intent and archetype display: you control which intents and archetype information are shown publicly.
Notifications: you can manage in-app and email notification preferences in settings.
Access, correction, deletion: you can edit much of your information in the app, and you can delete your account and data (Section 8).
8. Data retention and deletion
You can delete your account and associated data at any time from within the app (Settings → account deletion). When you delete your account, we remove your profile and the personal information associated with your account, including content you authored and information others submitted that is about you, except as noted below.
8.1 Limited retention after deletion
Safety reports: if another user has filed a safety or abuse report about you, that report may be retained after your account is deleted, in a form that is no longer linked to a live profile, so that we can maintain the integrity of our safety records. This prevents misuse of account deletion to erase abuse history.
Backups: deleted data may persist in routine, secured backups for a limited period until those backups age out on their normal cycle.
Logs and legal records: limited technical logs and records we are required to keep may be retained for the applicable retention period.
Content you sent to another person (such as a direct message) is part of that person’s record of the conversation; deleting your account removes your copy and the conversation as we store it, but we cannot retrieve material another user has independently saved, screenshotted, or exported.
9. Security
We use administrative, technical, and organizational measures designed to protect personal information, including access controls and row-level security on our database. No system is perfectly secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.
10. California residents
If you are a California resident, the California Consumer Privacy Act, as amended (CCPA/CPRA), may give you rights to know, access, correct, and delete personal information we hold about you, and to limit certain uses of sensitive personal information:
Right to know and access the categories and specific pieces of personal information we have collected;
Right to correct inaccurate personal information;
Right to delete personal information, subject to exceptions (see Section 8);
Right to limit use and disclosure of sensitive personal information; and
Right not to receive discriminatory treatment for exercising these rights.
We do not sell personal information or share it for cross-context behavioral advertising. To exercise these rights, contact us at privacy@candortheapp.com. We will verify your request as required by law.
11. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you through the Service or by other reasonable means and update the “Effective” date above. Your continued use of the Service after an update means you accept the revised Policy.